Free Shipping on orders over 300 euro in all Europe

Art.ing.srl owner of www.uptechitalia.com is in charge to deliver your packages straight home.

Goods are  shipped together with a document of transport.

Packages are generally dispatched within 3/4 days after receipt of payment in our bank account and are shipped via EUROEXPRESS (big packages) and DPD courier (small packages) with tracking.

We will provide you with a link to track your package online.

After the consignee of the tracking number, we shall not be held responsible for any delays in delivery caused by any circumstances .

We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

 Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Art.ing.srl is not responsible for any damage the package will suffer during the transport.

Goods are all insured and in case of insurance procedures the customer will be protected in case  of damage, delays or inconveniences.

Please, before sending your orders, check always their exactitude. Art.ing.srl will not be responsible for any mistakes in your order.

Shipping fees include insurance, handling and packaging fees as well as postage costs.

Boxes are amply sized and your items are well-protected.

Handling fees are fixed, whereas transport fees vary according to the destination place.

We deliver all over Europe and costs vary according to the destination zone.

  • ZONE 1 (France)
  • ZONE 2 (Sweden, Denmark, Norway, Finland, UK, EIRE, Spain, the Netherlands, Belgium, Germany, Austria, Slovenia, Czech Republic, Hungary, Slovakia, Poland, Croatia)
  • ZONE 3 (Portugal, Romania, Bulgaria, Greece, Estonia, Latvia, Lithuania, Malta)

DELIVERY COSTS

  • ZONE 1: Order up to 300€: the delivery cost is 15€

               Order over 300€: FREE

  • ZONE 2: Order up to 300€: the delivery cost is 30€

               Order over 300€: FREE

  • ZONE 3: Order up to 300€: the delivery cost is 50€

               Order over 300€: FREE

How To Return An Item

Your item must be in its original unused condition to be returned, complete with the original documentation, in its original package and not damaged.

You must return the item within 14 days of your purchase just from the country where it was originally delivered.

The customer is responsible to take care of the return of the goods, and the shipment fees are at his charge

Items that have been used, damaged or altered will not be accepted for any return or exchange.

Art.ingl.srl, owner of www.utpechitalia.com will check the integrity of the products before sending any refunds.

 In case of lack of integrity, damage or use, Art. ing.srl will decline any responsibility and we won't be able to refund you anything and the package will be resent to the customer.

Once the integrity will be checked, Art.ing.srl will send an e-mail to the customer to inform him the return has been accepted and we will send money back to the customer, refunding the full amount of the goods except the shipment fees for the return.

Once Art.ing.srl will enable the customer for the refund, the customer will be refunded on the same bank account of the original payment within 30 days from the date Art.ing.srl will receive the package return at his address in Via del Fosso 25/H - 57022 Donoratico (Livorno) Italy.

We will refund you exclusively on the same credit card, pay pal account or bank account from where you sent payment.